No more "Where are you? Is it done yet?" calls. Every technician, work order and elevator in the field is live on a single map.
Technician locations and job status (available, on maintenance, on a breakdown) are colour-coded on the map. When a new fault comes in, the system suggests the nearest available crew.
Customer call, mobile notification or Aselfon sensor — whichever channel it arrives from, it lands in one list.
The map ranks available technicians by distance; assignment takes one tap and the technician is notified instantly.
The technician opens the work order on mobile, adds the parts used, photos and the customer's signature, and closes the job.
Response time and resolution details are automatically written to the elevator's record and the technician's performance report.
No paper sheets in the field. Work orders, elevator history, parts lists and customer signatures — all on the phone.
Try Aselmind with your own data in a demo environment built just for you. No installation, no commitment — our team sets up your account in half an hour.