From setup to pricing, data migration to support — the 10 questions elevator professionals ask us most, with straight answers.
There is no server installation; your account opens the same day. We import your elevator and account data from Excel — a typical company starts using Aselmind in the field within its first week.
Your data travels over encrypted connections, is backed up regularly and is stored strictly under your own account. You can export all of your data at any time on request.
Yes. You can start with maintenance and breakdown management only, for example, and switch on inventory and accounts later. Pricing is shaped by the modules you use.
No. Aselmind works fully without any hardware; Aselfon is an optional upgrade for companies that want to see faults before the customer calls.
The mobile app works like a daily job list; a half-hour walkthrough is enough. Our team stays by your side throughout the first week.
A monthly subscription based on the modules you use and the number of elevators you manage. No hidden costs — we prepare a clear, tailored quote during the demo call.
Yes. We import your elevator list, customer/account records and maintenance history from Excel for you. If your old software can export data, we migrate from there too.
Yes. You can define branches and regions and separate the crews; reports are available per branch and in total. Permissions are set per user.
It runs on Android and iPhone. The technician app works offline in basements and shafts with no signal, and syncs itself once the connection is back.
In-app live chat, phone and email on weekdays 09:00–18:00; a 24/7 support line for existing customers in emergencies. During your first setup week, our team accompanies you one-on-one.